Frontline Safety & Security Monitor

Bronxworks; New York (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

BronxWorks is seeking a Safety Monitor to protect facilities in Bronx, NY. Responsibilities include access control, regular patrols, and enforcing policies across multiple programs, with a focus on safety and client-service support.

The role requires security credentials and the ability to document incidents clearly. Candidates should demonstrate strong communication, reporting, and collaborative skills in a fast-paced, service-oriented environment.

Qualifications

• New York State Security Guard Registration Card is required.
• 16 Hour On-The-Job Security Guard Training Certificate is required.
• First Aid / CPR Certificate – Preferred.
• New York Fire Department Certificate of Fitness as Fire Guard, Shelters – Preferred.
• Ability to write a clear and concise incident report.
• Engaging personality and detail oriented skills are essential.
• Strong oral and written communication, time management, and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

Responsibilities

• Ensure the security of the premises and perform access control.
• Perform regular and frequent foot patrol of the facility, per schedule.
• Enforce facility, BronxWorks, Department of Homeless Services, and other regulatory policies and procedures.
• Promptly inform appropriate supervisor of problems, concerns, incidents.
• Act as a role model in maintaining order and promoting safety.
• Supervise and perform client service tasks, including providing information on meals, distributing passes.
• Act professionally and with empathy towards clients; utilize de-escalation, crisis intervention, and incident management skills.
• Respond promptly and in compliance with established policies and procedures to on-site observed or suspected physical or verbal altercations.
• Respond promptly and in compliance with established policies and procedures to on-site medical emergencies.
• Observe suspected child abuse and neglect.
• Act as liaison with police and other emergency services.
• Act as designated Fire Safety Coordinator or Fire Guard as needed.
• Complete all required documentation of activities promptly, completely, and in the appropriate format.
• Report on time and prepared for work for all scheduled shifts, gathering and providing information in compliance with policies and procedures.
• Remain at post until staff for the following shift are present and prepared to assume post.
• Participate in all training and staff meetings.
• Perform additional duties as assigned by a supervisor.

Skills

Attention to detail

Oral and written communication

Incident reporting

Education

New York State Security Guard Registration Card

16 Hour On-The-Job Security Guard Training Certificate

First Aid / CPR Certificate – Preferred

New York Fire Department Certificate of Fitness as Fire Guard, Shelters – Preferred

Tools

Microsoft Office

Job description

BronxWorks is seeking a Safety Monitor to protect facilities in Bronx, NY. Responsibilities include access control, regular patrols, and enforcing policies across multiple programs, with a focus on safety and client-service support.

The role requires security credentials and the ability to document incidents clearly. Candidates should demonstrate strong communication, reporting, and collaborative skills in a fast-paced, service-oriented environment.