Frontline Police Dispatcher - Emergency Communications

Regional 911 Intake Solutions; Akron (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Akron, OH, is seeking a Police Dispatcher to support law enforcement by receiving requests for assistance and coordinating with officers. You will handle emergency and nonemergency calls, prepare clear incident details, and help keep communications flowing.

This role may involve night/weekend shifts and mandatory compliance with background checks, training, and confidentiality standards.

Qualifications

• A high school diploma or recognized equivalent is required.
• Entry-level vacancies may provide training; experienced roles may require prior dispatch work and certifications.
• Candidates must type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Communication

Radio procedures

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Akron, OH, is seeking a Police Dispatcher to support law enforcement by receiving requests for assistance and coordinating with officers. You will handle emergency and nonemergency calls, prepare clear incident details, and help keep communications flowing.

This role may involve night/weekend shifts and mandatory compliance with background checks, training, and confidentiality standards.