Emergency Police Dispatcher – Frontline Communications Expert

Regional 911 Intake Solutions; Roderfield (WV); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement by accepting requests for help and maintaining reliable radio communication with officers. The role may include call taking, dispatch, and records duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for officers on duty. Training and security clearances may be required depending on the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement by accepting requests for help and maintaining reliable radio communication with officers. The role may include call taking, dispatch, and records duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for officers on duty. Training and security clearances may be required depending on the agency.