Emergency Communications Dispatcher (Police)

Regional 911 Intake Solutions; Cleveland (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions in Cleveland, AL is seeking Police Dispatchers to receive emergency and non-emergency calls, document locations, descriptions, and hazards, and relay information to officers in the field.

Dispatchers monitor radio traffic, assign calls by priority, and coordinate with neighboring agencies while maintaining accurate incident records. Training may be provided for entry-level applicants, with rotating shifts and strict confidentiality.

Qualifications

• High school diploma or equivalent is commonly required
• Ability to type accurately and understand spoken information
• Clear radio communication and geographic literacy

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers based on priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing proficiency

Clear radio communication

Attention to detail

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Cleveland, AL is seeking Police Dispatchers to receive emergency and non-emergency calls, document locations, descriptions, and hazards, and relay information to officers in the field.

Dispatchers monitor radio traffic, assign calls by priority, and coordinate with neighboring agencies while maintaining accurate incident records. Training may be provided for entry-level applicants, with rotating shifts and strict confidentiality.