Frontline Planning & Permitting Technician

City of Murphy; Murphy (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

TMRS retirement with City match

Paid vacation and sick leave

Paid holidays

Life Insurance

Job summary

The City of Murphy is seeking a Planning & Permit Technician to provide front-line customer service for the Development Services Division. You will handle permitting, planning, zoning questions, and related processes in a fast-paced municipal environment.

Under supervision, you will support daily operations with a focus on accuracy, data entry, and coordinating inspections. A valid Texas driver’s license and ICC certification within a year are required or pursued.

Qualifications

• High School Diploma or GED is required.
• 1 year experience in customer service, administrative support, permitting, planning, building, development services, or related field.
• Valid Texas Class C Driver’s License.
• Ability to obtain ICC Permit Technician Certification within one year of hire.
• Bilingual skills preferred.

Responsibilities

• Serve as frontline representative for Development Services by providing professional customer service to residents, contractors, developers, and the public by phone, email, and in-person contact.
• Provide information and guidance on permit applications, documentation, procedures, inspections, fees, and basic development processes.
• Assist applicants with permit forms, submittal requirements, and general permitting questions.
• Receive and review permit applications and related documents for completeness.
• Enter, update, and maintain permit information in the City’s permitting software system.
• Coordinate inspection requests and maintain records per retention requirements.

Skills

Customer service

Administrative support

Permitting

Planning

Building

Education

High School Diploma or GED

Tools

Permitting software

Job description

The City of Murphy is seeking a Planning & Permit Technician to provide front-line customer service for the Development Services Division. You will handle permitting, planning, zoning questions, and related processes in a fast-paced municipal environment.

Under supervision, you will support daily operations with a focus on accuracy, data entry, and coordinating inspections. A valid Texas driver’s license and ICC certification within a year are required or pursued.