Frontline Outdoor Pickup Specialist | Fast-Paced Warehouse

Nellis Auction; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Sick pay

Holiday pay

Paid parental leave

Medical, dental, and vision coverage

401(k) plan with 4% company match

Job summary

Nellis Auction is hiring a Warehouse Customer Pickup Associate in Phoenix, AZ. You will greet customers, manage pickup appointments, and assist with loading purchases into vehicles in an active outdoor warehouse setting.

The role emphasizes safety, accuracy, and a strong customer-first attitude across shifts ranging from early mornings to evenings. Previous warehouse or customer-facing experience is preferred, with bilingual candidates encouraged to apply.

Qualifications

• One or more years of warehouse or customer-facing work.
• One or more years of customer service experience is preferred,
• Strong communication skills and a genuinely positive attitude are essential.
• Candidates must be self-motivated, detail-oriented, and dependable with excellent punctuality and attendance.
• Basic computer and data entry skills are required.
• Comfort working in varying weather conditions, both indoors and outdoors, is necessary. Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Greet customers, manage pickup appointments, process refunds, and resolve concerns promptly.
• Serve as primary contact for customers arriving to collect orders.
• Load-out: safely load items, verify orders, and locate inventory with scanners.
• Perform general warehouse duties and follow safety guidelines.
• Maintain daily performance goals with a customer-first mindset.

Skills

Customer service

Communication

Punctuality

Detail-oriented

Tools

Handheld scanners

Job description

Nellis Auction is hiring a Warehouse Customer Pickup Associate in Phoenix, AZ. You will greet customers, manage pickup appointments, and assist with loading purchases into vehicles in an active outdoor warehouse setting.

The role emphasizes safety, accuracy, and a strong customer-first attitude across shifts ranging from early mornings to evenings. Previous warehouse or customer-facing experience is preferred, with bilingual candidates encouraged to apply.