Frontline Warehouse Pickup & Loadout Specialist

Nellis Auction; Delran Township (NJ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive pay growth

Paid time off

Parental leave

Medical, dental, vision coverage

401(k) plan with company match

Job summary

Nellis Auction is seeking a Warehouse Customer Pickup Associate in New Jersey to join our fast-growing team. You will be the frontline outdoor representative, greeting customers, verifying orders, scheduling pickups, and ensuring smooth handoffs as items leave our facility.

You will work across shifts from early morning to early evening, with a focus on accuracy, friendly service, and safe loading practices in all weather.

Qualifications

• One or more years of warehouse or customer-facing work.
• One or more years of customer service experience is preferred.
• Strong communication skills and a genuinely positive attitude are essential.
• Candidates must be self-motivated, detail-oriented, and dependable with excellent punctuality and attendance.
• Basic computer and data entry skills are required.
• Comfort working in varying weather conditions, both indoors and outdoors, is necessary. Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Greet every customer with professionalism and a positive attitude, schedule and manage pickup appointments as needed, process refunds, and resolve customer concerns quickly and courteously.
• Load customer-purchased merchandise into vehicles, verify outgoing orders for accuracy before release, use handheld scanners or mobile devices to locate and confirm inventory, maintain organized merchandise racks and consolidation areas, and communicate closely with the broader Customer Experience team to ensure timely, smooth pickups.
• Assist with additional warehouse duties as directed by management, follow all company procedures and safety guidelines, and operate warehouse equipment safely and effectively.
• Demonstrate Nellis Auction’s core values in every customer and team interaction, maintain daily performance goals, and bring a dependable, solutions-first attitude to every shift.

Skills

Customer service

Strong communication

Punctuality

Bilingual encouraged

Job description

Nellis Auction is seeking a Warehouse Customer Pickup Associate in New Jersey to join our fast-growing team. You will be the frontline outdoor representative, greeting customers, verifying orders, scheduling pickups, and ensuring smooth handoffs as items leave our facility.

You will work across shifts from early morning to early evening, with a focus on accuracy, friendly service, and safe loading practices in all weather.