Frontline Immigration Services Supervisor

Citizenship and Immigration Services; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

U.S. Citizenship and Immigration Services in the United States is seeking a Supervisory Immigration Services Assistant to provide technical and administrative support to staff and ensure compliance with procedures, policies and regulations.

Qualifications include one year of specialized experience at the GS-08 level or equivalent, ability to handle sensitive information, maintain data in office systems, securely process mail, oversee workload distribution, and provide instructions related to

Qualifications

• One year of specialized experience, equivalent to at least the GS-08 level in the federal government.
• Experience handling sensitive and/or personally identifiable information for office file movements.
• Experience maintaining data information in office systems/databases to support processing and tracking time-sensitive files.
• Experience securely processing incoming or outgoing mail.
• Experience overseeing workload distribution and quality control over final work product.
• Experience providing instructions/information related to applications and/or petitions.

Responsibilities

• Handling sensitive and/or personally identifiable information for office file movements.
• Maintaining data information in office systems/databases to support processing and/or tracking time-sensitive files.
• Securely processing incoming or outgoing mail.
• Overseeing workload distribution including reviewing/maintaining quality control over final work product.
• Providing instructions and/or additional information needed related to applications and/or petitions.

Skills

Sensitive information handling

Data management

Time management

Job description

U.S. Citizenship and Immigration Services in the United States is seeking a Supervisory Immigration Services Assistant to provide technical and administrative support to staff and ensure compliance with procedures, policies and regulations.

Qualifications include one year of specialized experience at the GS-08 level or equivalent, ability to handle sensitive information, maintain data in office systems, securely process mail, oversee workload distribution, and provide instructions related to