Frontline Customer Service Pro | Calm Under Pressure

Neolife Updates; Town of Hempstead (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's West Hempstead, NY is seeking a Customer Service Representative for a full-time role. You will be the first voice or face customers encounter, handling inquiries and helping keep service running smoothly behind the scenes.

You will de-escalate issues, communicate clearly, and work with the Domino's team to ensure daily operations run smoothly, while maintaining a friendly, professional demeanor during every shift.

Qualifications

• Must be at least 18 years old.
• Must be able to communicate effectively in English.
• Strong interpersonal and problem-solving skills.
• Ability to remain composed in fast-paced, sometimes stressful environments.

Responsibilities

• Handle inbound and outbound customer interactions with poise and clarity.
• De-escalate difficult situations and transform negative experiences into positive ones.
• Collaborate with the Domino's team to ensure smooth daily operations.
• Maintain a friendly, professional demeanor throughout every shift.

Skills

Communication

Interpersonal skills

Problem-solving

Calm under pressure

Job description

Domino's West Hempstead, NY is seeking a Customer Service Representative for a full-time role. You will be the first voice or face customers encounter, handling inquiries and helping keep service running smoothly behind the scenes.

You will de-escalate issues, communicate clearly, and work with the Domino's team to ensure daily operations run smoothly, while maintaining a friendly, professional demeanor during every shift.