Customer Care Specialist — Calm, Clear & Resilient

Neolife Updates; West Hempstead (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's is hiring a Customer Service Representative in West Hempstead, NY to be the first point of contact for customers. You will resolve questions and help keep service running smoothly, while representing a nationally recognized brand.

Responsibilities include handling customer interactions, de-escalating situations, collaborating with the team, and maintaining a courteous, professional demeanor during every shift. The role requires 18+ and strong communication skills.

Qualifications

• Must be at least 18 years old.
• Must be able to communicate effectively in English.
• Strong interpersonal and problem-solving skills.
• Ability to remain composed in fast-paced, sometimes stressful environments.

Responsibilities

• Handle inbound and outbound customer interactions with poise and clarity.
• De-escalate difficult situations and transform negative experiences into positive ones.
• Collaborate with the Domino's team to ensure smooth daily operations.
• Maintain a friendly, professional demeanor throughout every shift.

Skills

Communication skills

Problem-solving

Interpersonal skills

Calm under pressure

Job description

Domino's is hiring a Customer Service Representative in West Hempstead, NY to be the first point of contact for customers. You will resolve questions and help keep service running smoothly, while representing a nationally recognized brand.

Responsibilities include handling customer interactions, de-escalating situations, collaborating with the team, and maintaining a courteous, professional demeanor during every shift. The role requires 18+ and strong communication skills.