Frontline Customer Experience Specialist

Neolife Updates; Town of Hempstead (NY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Domino's in West Hempstead, NY is hiring a full-time Customer Service Representative to manage inbound orders, respond to inquiries, and resolve issues with professionalism. You will be the frontline ambassador, ensuring every caller and walk-in guest feels heard and well-served in a fast-paced environment.

Ideal candidates are at least 18 years old, with strong English communication skills and a positive, patient attitude.

Qualifications

• Must be at least 18 years old.
• Strong spoken English proficiency is essential for clear, effective communication.
• A positive attitude and the patience to handle difficult customer interactions gracefully.

Responsibilities

• Manage inbound orders, address customer inquiries, and resolve complaints efficiently.
• Work environment is high-energy, collaborative, and service-driven.
• Key trait: Eloquence and composure, regardless of how challenging a situation may become.

Skills

POS systems

Helpdesk platforms

Active listening

Conflict resolution

Job description

Domino's in West Hempstead, NY is hiring a full-time Customer Service Representative to manage inbound orders, respond to inquiries, and resolve issues with professionalism. You will be the frontline ambassador, ensuring every caller and walk-in guest feels heard and well-served in a fast-paced environment.

Ideal candidates are at least 18 years old, with strong English communication skills and a positive, patient attitude.