Frontline Customer Experience Specialist

Domino's; Birmingham (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

Domino's is hiring a Customer Experience Representative to greet customers, take orders in-store or by phone, and deliver a positive experience with your personality and professionalism.

You will be the face and voice of the brand, responsible for accurate orders, maintaining a clean store, and turning every interaction into a WOW moment for guests.

Join a team that values honesty, accountability and a safe work environment, with opportunities to grow alongside enthusiastic teammates.

Responsibilities

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Skills

Customer service

Communication

Tools

POS System

Job description

Domino's is hiring a Customer Experience Representative to greet customers, take orders in-store or by phone, and deliver a positive experience with your personality and professionalism.

You will be the face and voice of the brand, responsible for accurate orders, maintaining a clean store, and turning every interaction into a WOW moment for guests.

Join a team that values honesty, accountability and a safe work environment, with opportunities to grow alongside enthusiastic teammates.