Frontline Crisis Response Specialist I

Pacific Clinics; Grass Valley (CA); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match (up to 4%)

Day One benefits eligibility

Competitive time off plans

License & bilingual differentials

Job summary

Pacific Clinics is providing Crisis Response Team services for Nevada County, delivering 24/7 crisis intervention to residents in mobile crisis settings and emergency departments. The role involves de‑escalation, safety planning, and coordination with law enforcement during high‑risk crises.

Compensation ranges from $25.31 to $31.12 per hour with license differentials and bilingual premiums for qualified positions.

Qualifications

• High School Diploma or GED and one year of relevant experience.
• Must pass an initial physical abilities test (PATS).
• Certified in crisis intervention techniques within 30 days and annually.
• Clear criminal record and ongoing required certifications/licensure.

Responsibilities

• Provide crisis assessment and de-escalation for adults or youth in acute mental health crisis.
• Engage in information gathering related to involuntary holds under Lanterman Petris Short laws.
• Deliver direct mental health services and document per MediCal regulations; meet productivity goals.
• Support families and natural supports with psychoeducation and de-escalation strategies.
• Facilitate transport of individuals on 5150 holds to hospitals or CSU facilities; stay with client during transport.

Skills

Crisis intervention

De-escalation

Communication

Education

High School Diploma or GED with 1 year relevant experience

Job description

Pacific Clinics is providing Crisis Response Team services for Nevada County, delivering 24/7 crisis intervention to residents in mobile crisis settings and emergency departments. The role involves de‑escalation, safety planning, and coordination with law enforcement during high‑risk crises.

Compensation ranges from $25.31 to $31.12 per hour with license differentials and bilingual premiums for qualified positions.