Frontline Admin & Service Support (Flexible Hours)

East Ayrshire Council; Kilmarnock (VA); Presencial; USD 24.000 - 32.000; Jornada completa

Descripción de la vacante

East Ayrshire Council is seeking a professional clerical support officer to assist health and social care operational teams, ensuring a friendly, efficient frontline service and positive image of the service. You will manage enquiries with confidentiality and contribute to smooth team operations.

The role requires basic Disclosure Scotland screening, two references, and a commitment to flexible work patterns. Office base is in Kilmarnock, with some home working limited.

Formación

• Duties require handling enquiries with discretion.
• Ability to handle multiple tasks while maintaining accuracy.
• Adhere to organisational policies and procedures.

Responsabilidades

• Provide clerical support to health and social care operational teams.
• Be the first point of contact for patients and visitors and callers.
• Ensure confidentiality is maintained at all times and information is handled securely.
• Assist with flexible cover to address staff absences and peak periods.
• Work patterns include Mon-Thu 9am–5pm and Fri 9am–4pm; 2.5 to 4 days on site weekly.

Conocimientos

Communication

Customer service

Confidentiality

Teamwork

Multi-tasking

Descripción del empleo

East Ayrshire Council is seeking a professional clerical support officer to assist health and social care operational teams, ensuring a friendly, efficient frontline service and positive image of the service. You will manage enquiries with confidentiality and contribute to smooth team operations.

The role requires basic Disclosure Scotland screening, two references, and a commitment to flexible work patterns. Office base is in Kilmarnock, with some home working limited.