Front Services | Bell Person

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An iconic hotel in Miami Beach is seeking a dedicated Bell Person to enhance guest experiences by providing exceptional service. In this role, you will be responsible for transporting luggage, escorting guests, and ensuring their needs are met promptly. This position offers the opportunity to work in a vibrant environment that blends glamour and modern luxury, making every day unique and exciting. If you thrive in a fast-paced atmosphere and have a passion for hospitality, this role is perfect for you.

Qualifications

• One year of experience as a Bell Person at a major hotel preferred.
• Ability to maintain professional relationships with staff and guests.

Responsibilities

• Transport luggage and escort guests to and from their rooms.
• Run errands such as delivering newspapers, laundry, and packages.
• Anticipate guest needs and resolve issues within scope of authority.

Skills

Effective communication skills

Bilingual ability

Education

High school diploma or equivalent

Job description

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus

Fontainebleau Miami Beach offers a spectacular blend of Golden Era glamour and modern luxury. The hotel reimagines the original vision of legendary architect Morris Lapidus, creating a vibrant space where design, contemporary art, music, fashion, and technology merge to offer a unique guest experience. Located on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau is one of Miami Beach's most historically and architecturally significant hotels, opened in 1954 and regarded as a pinnacle of Lapidus' career.

Responsibilities

Responsible for providing courteous and competent services to ensure guests are roomed efficiently and without incident. This includes transporting luggage and other items, and escorting guests to and from their rooms.

Examples of Duties

1. Transport luggage and escort guests to and from their rooms and other hotel areas.
2. Run errands such as delivering newspapers, faxes, laundry, packages, flowers, etc., and communicate messages as necessary.
3. Store and retrieve guest luggage.
4. Anticipate guest needs and resolve issues within scope of authority, referring complex problems to the Bell Captain.
5. Perform other related duties as assigned.

Qualifications

• Effective communication skills and the ability to maintain professional relationships with staff and guests.
• Flexible schedule availability.
• Bilingual ability is highly desirable.
• One year of experience as a Bell Person at a major hotel preferred.
• High school diploma or equivalent preferred.