Parts Counter Specialist – Customer Focus

Penske Automotive Group; Chandler (AZ); Sur place; USD 19 000 - 29 000; Plein temps

Résumé du poste

Penske Automotive Group in Chandler, AZ is seeking a Front Parts Counter Representative to provide direct interface with customers and service department staff, selling parts and accessories efficiently.

The role emphasizes strong customer service, accurate inventory handling, and collaboration with internal teams to ensure timely orders and satisfied customers. This position is based on-site in Chandler, AZ, with standard retail hours.

Qualifications

• High school diploma or equivalent with at least 1 year of related experience or equivalent.
• Ability to understand regulations affecting parts departments and safety procedures.

Responsabilités

• Assist walk-in customers in selecting required parts and upsell.
• Process daily orders for shipment, delivery, or pickup.
• Maintain accurate inventory records and report discrepancies.
• Answer phone quotes and assist with phone orders following procedures.
• Support outside sales representatives with their orders.

Connaissances

Customer service

Computer proficiency

Inventory awareness

Independent work

Formation

High school diploma or equivalent

Description du poste

Penske Automotive Group in Chandler, AZ is seeking a Front Parts Counter Representative to provide direct interface with customers and service department staff, selling parts and accessories efficiently.

The role emphasizes strong customer service, accurate inventory handling, and collaboration with internal teams to ensure timely orders and satisfied customers. This position is based on-site in Chandler, AZ, with standard retail hours.