Front Office & Surgery Scheduler — Patient Care Focus

Freedom-Health-Partners-LL; Phoenix (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off

Job summary

True Precision Medical in Peoria, AZ is hiring a Front Office Coordinator / Surgery Scheduler to join our Scottsdale clinic. The role handles patient check-in/out, insurance verification, payments, and scheduling, with a focus on a seamless patient experience.

Previous surgery scheduling experience is strongly preferred. Excellent organization, communication, and multitasking are essential in a fast-paced medical office environment.

Qualifications

• Previous experience in a medical office is required.
• Surgery scheduling experience strongly preferred.
• Experience verifying insurance benefits and working with insurance plans preferred.
• Strong customer service and communication skills.
• Comfortable working in an EMR (eClinicalWorks experience is a plus).
• Highly organized with excellent attention to detail.
• Able to prioritize multiple tasks while maintaining accuracy.
• Spanish-speaking is a plus, but not required.

Responsibilities

• As the first and last point of contact for our patients, you’ll ensure patients feel welcomed, informed, and cared for while helping the clinic run efficiently.
• Coordinate patient flow with the clinical team and schedule follow-up appointments accurately and efficiently.
• Coordinate provider schedules and patient appointments; assist with surgery and procedure scheduling; communicate appointment details and pre-procedure instructions.
• Process VOBs and update patient information in the EMR; monitor patient communication via phone, text, and electronic messaging; perform end-of-day balancing and front office closing procedures; maintain HIPAA compliance.

Skills

Customer service

Communication

Insurance verification

Attention to detail

Task prioritization

Professionalism

EMR proficiency

Medical office experience

Tools

eClinicalWorks

Job description

True Precision Medical in Peoria, AZ is hiring a Front Office Coordinator / Surgery Scheduler to join our Scottsdale clinic. The role handles patient check-in/out, insurance verification, payments, and scheduling, with a focus on a seamless patient experience.

Previous surgery scheduling experience is strongly preferred. Excellent organization, communication, and multitasking are essential in a fast-paced medical office environment.