Front Office Supervisor - Guest Services Leader

Sage Hospitality Group; Alexandria (VA); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Sage Hospitality Group in Alexandria is seeking a Front Desk Supervisor to oversee daily front desk operations, supervise staff, and ensure accurate billing and excellent guest service. You will greet guests, manage check-ins/outs, and coordinate with valet and transportation to maximize guest satisfaction.

The role requires strong English skills, cash handling experience, and a proven ability to multi-task in a fast-paced hotel environment.

Competenze

• High school diploma or equivalent required.
• Minimum two years as front desk supervisor or four years front office experience.
• Fluent in English with strong customer service and cash handling skills.

Mansioni

• Greet guests and perform check-in/check-out using standard procedures.
• Oversee front desk operations and ensure accurate billing.
• Supervise front desk staff and coordinate with valet and transportation.
• Maintain guest relations and respond to inquiries.

Conoscenze

Front office procedures

Supervisory skills

Customer service

Cash handling

English fluency

Multitasking

Cash register systems

Guest relations

Formazione

High School diploma

Strumenti

Fosse

Descrizione del lavoro

Sage Hospitality Group in Alexandria is seeking a Front Desk Supervisor to oversee daily front desk operations, supervise staff, and ensure accurate billing and excellent guest service. You will greet guests, manage check-ins/outs, and coordinate with valet and transportation to maximize guest satisfaction.

The role requires strong English skills, cash handling experience, and a proven ability to multi-task in a fast-paced hotel environment.