Front Office Staff

Carolinapedo; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Carolina Pediatric Dentistry - Downtown, Raleigh, NC is seeking a front office specialist to schedule, verify insurance, collect payments, and support treatment planning.

The ideal candidate has at least two years in a dental front office, strong MS Office skills, and familiarity with dental software. Join a patient‑focused team committed to exceptional oral health for children.

Qualifications

• High school diploma or equivalent is required.
• At least two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for accounts receivable, billing statements and aging reports.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented.

Skills

Front desk experience

Microsoft Office

Customer service

Education

High school diploma

Tools

Dental software

Billing software

Job description

Carolina Pediatric Dentistry - Downtown, 510 Glenwood South Ave, Raleigh, North Carolina, United States of America

Job Description

Posted Friday, May 22, 2026 at 4:00 AM

Carolina Pediatric Dentistry has a reputation for being among the best pediatric dental care providers for patients and their families in the greater Raleigh, NC area and across the state of North Carolina. This is due to our practice’s commitment to delivering the highest standards of clinical care; the comprehensive and extensive nature of services we offer; our kid-friendly and fun office environment; and our highly skilled, compassionate, and experienced team members. We practice pediatric dentistry with a patient-centric ethos, meaning that above all else, we promise to ensure the safety, well-being and oral health of every child that is in our care.

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

Carolina Pediatric Dentistry - Downtown, 510 Glenwood South Ave, Raleigh, North Carolina, United States of America