Front Office Staff

Keystone Health; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Keystone Dental Care in New York is seeking a friendly Front Office Staff member to be the first point of contact for patients and to support daily operations with warmth and professionalism.

Responsibilities include scheduling, verifying insurance, collecting payments, and coordinating patient flow in a fast-paced dental practice. Strong organizational and customer service skills are essential.

Qualifications

• High school diploma or GED required.
• Previous dental office experience preferred.
• Experience in a medical or healthcare office is a plus.
• Bilingual English/Spanish preferred but not required.
• Proficiency with computers and office software preferred.

Responsibilities

• Welcome and assist patients in a professional and courteous manner
• Schedule and confirm appointments
• Verify insurance eligibility and benefits
• Maintain and update patient demographic information
• Collect and process patient payments
• Answer and direct incoming phone calls
• Check patients in and out of appointments
• Support daily front office operations in a fast-paced dental practice

Skills

Attention to detail

Organizational skills

Customer service

Team collaboration

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Office

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Keystone Dental Care

Front Office Staff

Full-Time - Monday-Friday (No Weekends and No Holidays)

40 hrs./week

At Keystone Dental Care, we are committed to providing exceptional dental care and promoting lifelong oral health through preventive services for patients of all ages. Our practice is dedicated to creating a welcoming environment where patients and team members feel valued and supported.

Position Summary
We are seeking a friendly, organized, and detail-oriented professional to join our team as a Front Office Staff. This role serves as the first point of contact for patients and plays a vital part in ensuring a positive patient experience and efficient office operations.

Key Responsibilities

• Welcome and assist patients in a professional and courteous manner
• Schedule and confirm appointments
• Verify insurance eligibility and benefits
• Maintain and update patient demographic information
• Collect and process patient payments
• Answer and direct incoming phone calls
• Check patients in and out of appointments
• Support daily front office operations in a fast-paced dental practice

What We're Looking For

• Strong attention to detail and organizational skills
• Excellent time management and multitasking abilities
• Positive attitude and commitment to outstanding customer service
• Ability to work effectively as part of a collaborative team
• Willingness to take on new challenges and adapt in a busy environment

Qualifications

• High school diploma or GED required
• Previous dental office experience preferred
• Prior experience in a medical or healthcare office is a plus
• Bilingual English/Spanish skills are preferred but not required
• Proficiency with computers and office software preferred

Join our team and help make a difference in the oral health and well-being of our patients and community.

Keystone Health is an Equal Opportunity Employer