Front Office Representative - Royal Palm Bch & Wellington

Healthcare Outcomes Performance Co. (HOPCo); Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & welfare benefits

Monthly $43 stipend for ancillary benn

HSA with company match

401k with company match

Employee Assistance Program 24/7

Paid Time Off

Paid Holidays

Mileage reimbursement

Job summary

Center for Bone & Joint Surgery in Royal Palm Beach, FL is seeking a Front Office Representative to support front desk operations across locations with required travel to Wellington. You will answer phones, greet patients, verify information, and collect co-pays in a fast-paced environment.

The ideal candidate has experience in front office roles, strong customer service, and the ability to juggle multiple tasks while maintaining accuracy and professionalism.

Qualifications

• Experience in front office operations including answering phones and greeting patients.
• Ability to verify information and collect patient co-pays.
• Strong multitasking and ability to work in a fast-paced environment.
• Excellent customer service and professional interaction with patients and staff.

Responsibilities

• Prepare and review standard registration forms and verify patient information.
• Collect patient co-pays and manage a multi-line phone system.
• Greet patients and manage reception duties.

Skills

Front office operations

Phone handling

Customer service

Multitasking

Job description

Center for Bone & Joint Surgery is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.

Center for Bone & Joint Surgery offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.

Center for Bone & Joint Surgery is seeking a Front Office Representative for our Royal Palm Beach location, with required travel to Wellington.

The ideal candidate will have experience in front office operations, including answering phones, greeting patients, and managing reception duties. Responsibilities include preparing and reviewing standard registration forms, verifying information, and collecting patient co-pays.

Candidates must demonstrate the ability to effectively manage a multi-line phone system, maintain strong attention to detail, and perform well under pressure. The role requires excellent multitasking skills and the ability to function efficiently in a fast-paced environment where multiple tasks must be handled simultaneously.

Strong customer service skills are essential. The candidate should interact in a friendly, professional manner with a diverse range of patients, staff, physicians, and visitors.

At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan with company match
• Employee Assistance Program that is available 24/7 to provide support
• Paid Time Off
• Paid Holidays
• Mileage reimbursement
• and more...

#CBJ