Front Office Representative - North Dallas

Texas ENT; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Texas ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients, greet them warmly, and manage appointments, patient records, and phone inquiries to ensure a smooth visit.

You will collaborate with physicians and staff to deliver exceptional customer service and ensure check-in to check-out flows efficiently, contributing to a positive patient experience and office operations.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• Experience with scheduling appointments and managing patient records.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor at the front desk.
• Schedule appointments, answer phones, and manage patient records efficiently.
• Coordinate with physicians and clinical staff to ensure seamless check-in to check-out.
• Provide excellent customer service and a positive patient experience.

Skills

Front desk

Customer service

Scheduling

Phone inquiries

Greet patients

Education

High School diploma

Job description

At Texas ENT Specialists, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.