Front Office Registrar - Bilingual

Optimus Health Care; Bridgeport (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Excellent health & welfare benefits

Competitive compensation

Multilingual staff

Job summary

Optimus Health Care, the leading primary health care provider in Fairfield County, seeks a Full Time Bilingual Front Office Registrar in Bridgeport, CT. Fluency in Spanish is preferred; Portuguese and Haitian Creole also considered.

The role supports Providers and Nursing staff, verifying demographics and insurance to ensure prompt payment and smooth patient flow. Responsibilities include patient intake, updating records, collecting co-pays, appointment scheduling, and front-desk duties.

Qualifications

• Bachelor-level experience not required but preferred; High School diploma or Associate degree acceptable.
• At least five years’ experience in a health care setting is preferred.
• Fluency in Spanish required or preferred; other languages also considered.

Responsibilities

• Handle initial patient intake and update demographic and insurance information.
• Collect co-pays and assist with scheduling tests and treatments.
• Engage with patients to provide a welcoming, professional front-office experience.
• Verify insurance and ensure timely, accurate patient processing.

Skills

Bilingual (Spanish)

Customer service

Scheduling

Education

High School diploma

Associate degree

Tools

EMR systems

Job description

Join a Team That Makes a Difference at Optimus Health Care!

Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.

Join our team-based model of care delivered in a kind and compassionate manner.

We are currently recruiting for a Full Time Bilingual Front Office Registrar to join our team in Bridgeport, CT.

Bi-lingual needed - Fluent in: Spanish (preferred) Portuguese & Haitian Creole will also be considered. A language fluency proficiency will be administered as part of the in person interview process.

The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful.

Essential Functions

• Conducts initial intake of patients
• Update patient information
• Collects co-pays
• Assists with scheduling of tests & treatments
• Assists with administrative tasks as needed
• Greet customer with a smile and provide eye contact all the times
• Ensure customer retention by providing excellent customer service
• Create a comfortable atmosphere for our customers by addressing all questions and concerns
• Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
• Responsible and accountable for verification of insurances to ensure billing of services.

Job Qualifications/Requirements

Education: High School diploma / Associates degree preferred.

Experience: At least five years’ experience, preferably in a health care setting.

Language Skills: Bi-lingual needed - Fluent in: Spanish (preferred) Portuguese, Haitian Creole. A language fluency proficiency will be administered as part of the in person interview process.

Additional General Requirements:

Great computer skills.

Familiarity with EMR, helpful.

Commitment to maintenance of patient privacy.

Flexibility to work at other OHC sites as necessary.

To be part of our organization, every employee should understand and share in Optimus’ Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.

• OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
• Excellent health & welfare benefit
• Competitive Compensation
• Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment.

Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.