Front Office Receptionist

Kids Dental Brands; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Triad Kids Dental in Winston-Salem, part of Kids Dental Brands, is seeking a Front Office Receptionist to create a welcoming experience for every child and family. You will be the first and last point of contact, ensuring smooth check-ins, scheduling, and patient data accuracy.

We value organization, empathy, and a patient‑focused approach in a fast-paced environment. This role offers a daytime schedule with standard hours in a collaborative, kid‑friendly setting.

Qualifications

• Excellent phone manner and customer service.
• Strong organizational skills and attention to detail.
• Ability to protect patient privacy and follow HIPAA requirements.

Responsibilities

• Greet, check-in patients, and schedule appointments.
• Verify insurance eligibility.
• Answer and manage incoming calls.
• Register new patients.
• Maintain and update patient information in the data system in compliance with privacy and security regulations.
• Safeguard patient privacy and confidentiality.
• Monitor and maintain dental office supplies.
• Update patient education materials and maintain a professional reception area.

Job description

Triad Kids Dental (Winston Salem) is proud to be part of Kids Dental Brands, a growing network of pediatric dental and orthodontic practices. Each local office maintains its unique identity while being supported by the shared resources, culture, and mission of our larger organization.

As we continue to grow, we’re looking for a Front Office Receptionist to join our team. As the first and last person patients interact with, you’ll play a vital role in creating an exceptional experience for every child and family who walks through our doors.

We’re looking for someone who enjoys connecting with people, staying organized in a fast-paced environment, and helping families feel welcomed, supported, and cared for from the moment they arrive.

Why You’ll Love It Here

• Modern Facility - A bright, modern, kid-focused office designed for fun, comfort, and efficiency. Utilizing cutting-edge technology combined with a compassionate care approach
• Positive & Supportive Culture - Work alongside a team that values collaboration, communication, and celebrating wins together. We believe a great workplace starts with great people.
• Work-Life Balance - Enjoy a predictable daytime schedule with no nights and often shortened Friday schedules, allowing you more time for family, friends, and the activities you enjoy outside of work.
• Professional Growth & Career Development - Whether you're looking to expand your skills or advance your career within a growing organization, we'll support your development every step of the way.
• Be Part of Something Meaningful - Every day, you’ll help patients gain confidence through healthier smiles. Few careers offer the opportunity to make such a visible and lasting impact on people's lives.
• Join a Growing Organization - As part of Kids Dental Brands, you'll have access to ongoing support, resources, training, and opportunities that come with a growing, doctor-led organization committed to investing in its people.
• Benefits That Support You - Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance

What You’ll Do

• Greet, check-in patients, and schedule appointments
• Verify insurance eligibility
• Answer and manage incoming calls
• Register new patients
• Maintain and update patient information in the data system in compliance with privacy and security regulations
• Safeguard patient privacy and confidentiality
• Monitor and maintain dental office supplies
• Update patient education materials and maintain a professional reception area

$16 - $16 an hour

Join Our Mission

Be part of something bigger. Help us deliver on our mission that every child, regardless of family income, deserves access to high-quality dental care in a fun, welcoming environment.

Terms of Service: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_SMS_Terms_Revised_August_2026.pdf

Privacy Policy: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_Privacy_Policy.pdf