Pediatric Front Desk Concierge | Welcoming Patients

Kids Dental Brands; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Triad Kids Dental in Winston-Salem, part of Kids Dental Brands, is seeking a Front Office Receptionist to create a welcoming experience for every child and family. You will be the first and last point of contact, ensuring smooth check-ins, scheduling, and patient data accuracy.

We value organization, empathy, and a patient‑focused approach in a fast-paced environment. This role offers a daytime schedule with standard hours in a collaborative, kid‑friendly setting.

Qualifications

• Excellent phone manner and customer service.
• Strong organizational skills and attention to detail.
• Ability to protect patient privacy and follow HIPAA requirements.

Responsibilities

• Greet, check-in patients, and schedule appointments.
• Verify insurance eligibility.
• Answer and manage incoming calls.
• Register new patients.
• Maintain and update patient information in the data system in compliance with privacy and security regulations.
• Safeguard patient privacy and confidentiality.
• Monitor and maintain dental office supplies.
• Update patient education materials and maintain a professional reception area.

Job description

Triad Kids Dental in Winston-Salem, part of Kids Dental Brands, is seeking a Front Office Receptionist to create a welcoming experience for every child and family. You will be the first and last point of contact, ensuring smooth check-ins, scheduling, and patient data accuracy.

We value organization, empathy, and a patient‑focused approach in a fast-paced environment. This role offers a daytime schedule with standard hours in a collaborative, kid‑friendly setting.