Front Office Receptionist

Diamonds Direct; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Front Office Receptionist to provide a luxurious customer experience. This role emphasizes building long-term relationships with clients and maintaining a professional demeanor in a fast-paced environment. The ideal candidate will thrive in a family-oriented culture that encourages teamwork and personal growth within the jewelry industry. If you are passionate about customer service and eager to take control of your career path, this is the perfect opportunity for you.

Qualifications

• Experience in a luxury retail environment preferred.
• Ability to maintain composure in high-pressure environments.

Responsibilities

• Answering and directing calls on a multi-line phone system.
• Assisting with inventory counts and store procedures.

Skills

Customer Service

Multi-tasking

Organization

Attention to Detail

Professional Demeanor

Job description

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This range is provided by Diamonds Direct. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

Direct message the job poster from Diamonds Direct

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO?

Summary

We are seeking a RHINO to provide a luxurious experience from the very first interaction with our customers as a Front Desk Professional at Diamonds Direct. Our customer experience is what sets us apart from our competitors.

What is the upside?

• Empowering you to take control of YOUR career path within Diamonds Direct
• Exposure to all other departments within our organization
• A family-oriented culture unlike any other
• An encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

• Always keeping the customer first and providing a top-notch, luxurious experience
• The ability to build long-term relationships with customers (we hope for them to remain a customer for LIFE)
• Well organized with a keen eye for detail
• Ability to multi-task
• Professional demeanor and appearance
• A natural talent for customer service
• Ability to maintain composure in high-pressure, fast-paced environments

Responsibilities may include:

• Answering and directing calls on a multi-line phone system
• Assisting with inventory counts
• Store opening and/or closing procedures
• Preparing outgoing mail

Requirements

• Experience in a luxury retail environment preferred
• Must be able to work Saturdays

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service and Administrative

Industries

• Retail Luxury Goods and Jewelry

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