Front Office Receptionist

Kids Dental Brands; Cuyahoga Falls (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Paid holidays

Wellness days

Job summary

Kids Dental Brands in Ohio (Cuyahoga Falls) is seeking a friendly Front Office Receptionist to be the first and last contact for patients and families. You will greet and check-in patients, verify insurance, answer calls, register new patients, and keep the reception area organized while upholding privacy.

Join a growing, doctor-led network that supports your professional growth and offers health benefits, retirement plan, PTO, and wellness days.

Qualifications

• Experience at a front desk in a medical or dental setting.
• Strong communication with families and children.
• Ability to verify insurance and schedule with accuracy.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Verify insurance eligibility and benefits.
• Answer incoming calls and manage the reception area.
• Register new patients and maintain privacy compliance.
• Maintain dental office supplies and patient education materials.

Skills

Customer service

Phone etiquette

Organization

Tools

Dental office software

EHR/PM software

Job description

Ohio Kids Dental (Cuyahoga Falls) is proud to be part of Kids Dental Brands, a growing network of pediatric dental and orthodontic practices. Each local office maintains its unique identity while being supported by the shared resources, culture, and mission of our larger organization.

As we continue to grow, we're looking for a Front Office Receptionist to join our team. As the first and last person patients interact with, you'll play a vital role in creating an exceptional experience for every child and family who walks through our doors.

We're looking for someone who enjoys connecting with people, staying organized in a fast-paced environment, and helping families feel welcomed, supported, and cared for from the moment they arrive.

Why You’ll Love It Here

• Modern Facility - A bright, modern, kid-focused office designed for fun, comfort, and efficiency. Utilizing cutting-edge technology combined with a compassionate care approach
• Positive & Supportive Culture - Work alongside a team that values collaboration, communication, and celebrating wins together. We believe a great workplace starts with great people
• Work-Life Balance - Enjoy a predictable daytime schedule with no nights and often shortened Friday schedules, allowing you more time for family, friends, and the activities you enjoy outside of work
• Professional Growth & Career Development - Whether you're looking to expand your skills or advance your career within a growing organization, we'll support your development every step of the way
• Be Part of Something Meaningful - Every day, you'll help patients gain confidence through healthier smiles. Few careers offer the opportunity to make such a visible and lasting impact on people's lives
• Join a Growing Organization - As part of Kids Dental Brands, you'll have access to ongoing support, resources, training, and opportunities that come with a growing, doctor-led organization committed to investing in its people
• Benefits That Support You - Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance

What You’ll Do

• Greet, check-in patients, and schedule appointments
• Verify insurance eligibility
• Answer and manage incoming calls
• Register new patients
• Maintain and update patient information in the data system in compliance with privacy and security regulations
• Safeguard patient privacy and confidentiality
• Monitor and maintain dental office supplies
• Update patient education materials and maintain a professional reception area

Join Our Mission

Be part of something bigger. Help us deliver on our mission that every child, regardless of family income, deserves access to high-quality dental care in a fun, welcoming environment.

Terms of Service: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_SMS_Terms_Revised_August_2026.pdf

Privacy Policy: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_Privacy_Policy.pdf

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.