Front Office Receptionist

ENT Specialty Partners; Carrollton (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading clinic in Carrollton, TX is seeking a Front Desk Coordinator to be the voice and face of their Physical Therapy and Balance Training services. The ideal candidate will engage warmly with patients, manage administrative tasks, and ensure excellent customer service. Responsibilities include handling billing, scheduling appointments, and providing support to patients. If you are organized, compassionate, and possess strong communication skills, this rewarding role may be for you.

Qualifications

• 1-year experience as a medical front desk receptionist preferred.
• Experience with ECW (eClinicalWorks) helpful but not required.

Responsibilities

• Communicate warmly with patients via phone and email.
• Handle basic office tasks like typing, filing, and organizing documents.
• Operate electronic health systems for billing and scheduling.

Skills

Communication Skills

Organizational Skills

Public Interaction

Basic Office Skills

Education

High school diploma or equivalent

Graduation from a certified medical office training course

Tools

eClinicalWorks

Job description

Job Details

Level: Experienced

Job Location: ENTTX Carrollton Clinic - Carrollton, TX

Position Type: Full Time

Education Level: Not Specified

Salary Range: Undisclosed

Travel Percentage: None

Front Desk Coordinator

We are seeking a warm, energetic individual to become the voice and face of our Physical Therapy and Balance Training clinic. The ideal candidate will excel in engaging with patients both in person and remotely, handling various administrative tasks with efficiency and compassion. This role involves operating two electronic health systems, managing billing, scheduling appointments, and collecting copays.

Key Responsibilities:

• Patient Interaction: Communicate warmly and effectively with patients via phone and email, providing a welcoming and supportive experience.
• Administrative Duties: Handle basic office tasks such as typing, filing, and organizing documents.
• Billing and Scheduling: Operate two different electronic health systems to manage billing, schedule appointments, and collect copays.
• Customer Service: Provide excellent customer service, especially to ill, older, or distraught patients, ensuring their needs are met with empathy and efficiency.

Required Skills and Abilities:

• Public Interaction: A friendly personality and demeanor suited for assisting a diverse range of patients.
• Basic Office Skills: Proficiency in typing, filing, and general office tasks.
• Organizational Skills: Strong ability to organize tasks, manage time effectively, and handle multiple responsibilities.
• Communication Skills: Excellent verbal and written communication skills.

Travel:

• Be flexible to assist atsister offices near by and on "as needed: basis

If you are an organized, compassionate individual with excellent communication skills and a passion for helping others, we encourage you to apply for this rewarding position in our clinic.

Qualifications

Preferred Qualifications:

• Experience: 1-year of experience as a medical front desk receptionist is preferred but not required.
• ECW Experience: Experience with the use of ECW (eClinicalWorks) would be helpful but is not required.
• Education: Graduation from a certified medical office training course is preferred.

Educational and Experience Requirements:

• Minimum Education: High school diploma or equivalent