Front Office & Billing Coordinator

Texas Children's Hospital; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Texas Children's Hospital at the TCP Sugar Land clinic is seeking a Front Office Specialist to coordinate and perform patient scheduling, greet visitors, answer calls, and manage referrals while ensuring accurate billing and claims processing.

Requirements include a high school diploma, 1 year of related experience, knowledge of OSHA guidelines, and proficiency in general office tasks. Respiratory fit testing is required after hire.

Qualifications

• High school diploma or GED required.
• 1 year related experience required.
• Knowledge of OSHA guidelines and requirements.
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes.
• Respiratory fit testing will be required.

Responsibilities

• Greets patients and visitors upon arrival using Creating SMILES philosophies and AIDET principles.
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol.
• Balances payments received daily.
• Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral.
• Schedules appointments per practice protocol.
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy.
• Maintains integrity of electronic health record.
• Provides operational support.

Skills

Front desk coordination

Medical terminology

Confidentiality

Office administration

Referral processes

Billing / claims entry

Education

High school diploma/GED

Tools

Electronic Health Record (EHR)

Billing system

Job description

Texas Children's Hospital at the TCP Sugar Land clinic is seeking a Front Office Specialist to coordinate and perform patient scheduling, greet visitors, answer calls, and manage referrals while ensuring accurate billing and claims processing.

Requirements include a high school diploma, 1 year of related experience, knowledge of OSHA guidelines, and proficiency in general office tasks. Respiratory fit testing is required after hire.