Front Office Pro: Patient Concierge for Oral Surgery

Beacon Oral Specialists; Cumming (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Referral Program

Job summary

Beacon Oral Specialists in Cumming, GA is seeking a Front Office II to handle patient check-in, scheduling, insurance verification, and record-keeping in a busy oral surgery office. The role requires compassionate communication and strong administrative skills to support clinicians and patients throughout visits.

Responsibilities include welcoming patients, managing the appointment calendar, handling phone and email inquiries, updating patient records, coordinating with vendors and ensuring

Qualifications

• High school diploma or equivalent is required.
• Experience in healthcare front office or dental setting preferred.
• Proficiency in computer software applications.
• Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
• Professional language and customer service mindset.
• Effective written and verbal communication skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passionate about healthcare excellence.

Responsibilities

• Greet patients, register and verify insurance information, and assist with paperwork.
• Manage the appointment calendar to optimize scheduling and minimize wait times.
• Answer incoming calls and respond to email inquiries professionally.
• Maintain and update patient records with accuracy and confidentiality.
• Verify insurance coverage, including prior authorizations and pre-determination of benefits.
• Coordinate administrative tasks, manage supplies, and liaise with vendors.
• Deliver a five-star patient experience from check-in to check-out.
• Adhere to policies and procedures and protect confidentiality of all information.

Skills

Organizational skills

Customer service

Professional communication

Discretion with sensitive information

Multitasking

Healthcare administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Oral Specialists in Cumming, GA is seeking a Front Office II to handle patient check-in, scheduling, insurance verification, and record-keeping in a busy oral surgery office. The role requires compassionate communication and strong administrative skills to support clinicians and patients throughout visits.

Responsibilities include welcoming patients, managing the appointment calendar, handling phone and email inquiries, updating patient records, coordinating with vendors and ensuring