Front Office & Patient Care Coordinator

SOUTHERN MICHIGAN PAIN CONSULTANTS; Bay City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Great Lakes Pain Center is seeking a friendly, detail-oriented Front Office team member to support our healthcare staff and ensure a smooth patient experience.

You will manage the lobby, phone system, data entry, and EMR navigation while maintaining patient confidentiality and office efficiency. The role requires strong communication and the ability to multitask in a fast-paced clinical setting.

Qualifications

• High school diploma (or equivalent) required.
• Experience in a medical front desk role preferred.

Responsibilities

• Serve as the first point of contact for patients in-person, by phone, and online.
• Support nurses and providers by gathering patient information and maintaining organization.

Skills

Front desk

Medical office

EMR software

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

EMR software

Office software

Job description

Great Lakes Pain Center is seeking a friendly, detail-oriented Front Office team member to support our healthcare staff and ensure a smooth patient experience.

You will manage the lobby, phone system, data entry, and EMR navigation while maintaining patient confidentiality and office efficiency. The role requires strong communication and the ability to multitask in a fast-paced clinical setting.