Front Office Patient Access Specialist

Ccrmivf; Lone Tree (CO); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

401(k) Match

Life Insurance

EAP

Short-Term Disability

FSA/Dependent Care

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to manage front-desk duties, greet patients, collect insurance details, and support administrative tasks in Lone Tree, CO. The role emphasizes a positive patient experience and accurate data handling.

The ideal candidate will have at least 1 year of administrative experience, familiarity with Athena, and a willingness to work a Monday–Friday schedule with occasional weekends. Prior reproductive health exposure is a plus.

Qualifications

• High School Diploma or GED is required.
• 1+ year administrative experience required.
• Previous experience in reproductive medicine or Women’s health is preferred.
• Prior experience with Athena preferred.

Responsibilities

• Greet and register patients, ensuring a welcoming and organized entry.
• Answer phones and collect patient information, insurance details, and medical records.
• Process co-pays, pre-payments, and past due balances prior to service.
• Schedule or reschedule appointments and communicate changes to patients.
• Monitor the correspondence dashboard and manage return mail.
• Maintain confidentiality and protect patient information and records.
• Handle inquiries, take messages, and route to appropriate staff.
• Assist with front office tasks and general administrative duties as needed.

Skills

Administrative experience

Experience in reproductive medicine

Education

High School Diploma or GED

Tools

Athena

Job description

CCRM Fertility is seeking a Patient Access Coordinator to manage front-desk duties, greet patients, collect insurance details, and support administrative tasks in Lone Tree, CO. The role emphasizes a positive patient experience and accurate data handling.

The ideal candidate will have at least 1 year of administrative experience, familiarity with Athena, and a willingness to work a Monday–Friday schedule with occasional weekends. Prior reproductive health exposure is a plus.