Front Office Medical Assistant

Orthopedic Associates Surgery Center LLC; Rocky Hill (CT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Generous PTO

401(k)

Employer 401(k) matching

401k Profit Sharing

Medical insurance

Employer Paid Short Term Disability

Employer Paid Life Insurance and AD&D

Free parking

Job summary

Orthopedic Associates Surgery Center LLC is seeking a Front Office Medical Assistant to join a busy orthopedic ambulatory surgery center in Rocky Hill, CT. The role supports patient flow, scheduling, and front-desk operations to ensure smooth daily procedures.

Responsibilities include answering phones, scheduling in EMR, verifying benefits, and preparing charts. Requirements include a high school diploma and healthcare experience; MA certification is preferred.

Qualifications

• High school graduate.
• Medical Assistant certification (preferred).
• Minimum one year receptionist experience in a healthcare facility; ambulatory surgery center a plus.
• Must be dependable and punctual.
• Must be organized and able to prioritize and complete tasks in a timely manner.
• Able to work under pressure and multi-task.

Responsibilities

• Answer telephones, transfer calls, and take detailed messages.
• Opening and closing procedures of the facility per shift.
• Book, cancel and reschedule surgical procedures within EMR (Amkai).
• Verify eligibility and benefits, document co-pays, gather pre-certifications/authorizations.
• Build, audit and close paper and electronic charts pre- and post-surgery.
• Provide pre-operative instructions and arrival times to patients.
• Register patients accurately with demographic and surgical info.
• Ensure timely receipt of operative/pathology reports and obtain signatures.
• Willing to perform other duties as directed.

Skills

Reception experience

Dependable

Punctual

Team player

Multitasking

Excellent communication

Education

High school diploma

Medical Assistant certification (preferred)

Tools

Scheduling software

EMR (Amkai)

Job description

Orthopedic Associates Surgery Center - Front Office Medical Assistant

Our busy orthopedic ambulatory surgery center provides outpatient surgical procedures to Rocky Hill, CT and the surrounding communities. Our team provides unsurpassed surgical capabilities, efficiency, and patient service. We partner only with top-tier physicians and staff who share our strong commitment to yourindividual needs and best possible treatment outcomes.

OASC is designed to be a place where patients choose to come, doctors want to operate, and employees want to work. Key features include:

• Same-day total joint replacements, interventional procedures, and the full range of orthopedic surgeries.
• OASC has 7 extra-large operating rooms, and a procedure room equipped with the most advanced surgical camera systems, video streaming, robotic technology, and wireless connectivity.
• OASC's patient satisfactionratings is over 95%!
• The Center utilizes the most advanced sterilization equipment and technology in the marketplace, allowing our center to keep infection rates near zero

OASC offers great benefits including:

• Generous PTO
• 401(k)
• Employer 401(k) matching
• 401k Profit Sharing
• Medical insurance
• Employer Paid Short Term Disability
• Employer Paid Life Insurance and AD&D
• Free parking

NO Weekend and NO Holidays are required for this position.

Employee's must have a flexible schedule to work both opening at 5:30am - 2pm and also work closing shifts until 9am- 5:30pm.

Purpose of the Position

The Front Office Medical Assistant (MA) is an integral part of the patient care team. Under the direction of the Business Office Manager, the Front Office Medical Assistant performs general clerical and administrative duties as directed. We are seeking a motivated and dependable MA to be a positive first impression for patients, visitors and to maintain strong relations with surgeons’ offices. Must be detail-oriented, organized, a skilled problem solver, a team player, and able to work in a fast-paced environment.

Primary Functions:

• Answer telephones, transfer calls, and take detailed messages.
• Opening and closing procedures of facility, based on assigned shift.
• Accurately book, cancel and reschedule surgical procedures within our EMR (Amkai).
• Verify eligibility and benefits, document co-pays, gather pre-certifications/authorizations.
• Build, audit and close paper and electronic charts prior to and after surgery.
• Provide proper pre-operative instructions and arrival times to patients.
• Register patients promptly and safely by confirming accurate demographic and surgical information.
• Ensure timely receipt of operative reports, pathology reports and obtain physician signatures.
• Willingly perform other duties as directed by Business Office Manager.

Qualifications:

• High school graduate.
• Medical Assistant certification (preferred).
• Minimum one (1) year receptionist experience in a healthcare facility, experience in ambulatory surgery center a plus.
• Must be dependable and punctual.
• Must be organized and have ability to prioritize and complete tasks in a timely manner.
• Must be able to work under pressure and perform multiple tasks simultaneously.
• Comprehension of medical terminology.
• Experience using scheduling software – experience with an EMR.
• Excellent oral and written skills
• Flexibility in varying shift (8hr shifts ranging from 5:30am start to 5:30pm close)
• Team Player

This job posting is not meant to be all inclusive but to provide an overview of the job responsibilities.

Disclaimer: Where a specific pay range is noted, it is a good-faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Orthopedic Associates Surgery Center LLC