Front Office - Medical

Ironwood Physicians, P.C.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Collaborative workplace

Job summary

Ironwood Cancer & Research Centers in Phoenix is seeking a Front Office - Medical professional for a full-time, day-shift role. You will greet patients, support patient coordination, register demographics and insurance data, and help manage appointments within a collaborative oncology environment.

Ideal candidates have 1–2 years of medical experience and familiarity with insurance processes; a driver’s license is required.

Qualifications

• 1–2 years medical experience preferred.
• Surgical/Medical Oncology experience preferred.
• Valid Driver’s License.

Responsibilities

• Greet and assist patients with exceptional service.
• Collect, post, and reconcile patient payments.
• Register patients and update demographic, insurance, HIPAA data.
• Schedule and check-in/out patients; manage physician calendars.
• Arrange follow-up appointments.
• Prepare and send testing procedures; handle paperwork.
• Answer and route calls; monitor faxes and callbacks.
• Reconcile daily reports and perform other administrative duties.

Skills

Multitasking

Insurance knowledge

Customer service

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office - Medical

Full-time Regular Phoenix, AZ, US

3 days ago Requisition ID: 8337

At Ironwood Cancer & Research Centers, care is personal—and so is our team culture. At our PhoenixCancer Center, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.

Why Ironwood?
This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.

• Full-time, Day Shift
• Located in our Phoenix office
• Hands-on experience in oncology care settings
• Exposure to clinical workflows and patient care coordination
• Career pathway into healthcare administration or specialty medical roles
• Work alongside experienced professionals in a collaborative environment
• Greet and assist patients; deliver exceptional customer service
• Collect, post, and reconcile patient payments; resolve payment issues
• Register patients and update demographic, insurance, HIPAA, and AOB information
• Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
• Prepare and send testing procedures; manage paperwork and chart documentation
• Answer and route calls; monitor faxes and patient callbacks
• Reconcile daily reports and perform other assigned administrative duties

Minimum Qualifications

• Ability to multitask in a fast-paced medical environment
• Knowledge of insurance processes, medical terminology, and patient reports
• Strong customer service, communication, and teamwork skills
• Proficiency in Microsoft Office and standard office systems

Education & Experience

• 1–2 years of medical experience preferred
• Surgical and/or Medical Oncology experience strongly preferred

Certificates, Licenses, Registrations

• Valid Driver’s License

What We Offer

• A collaborative, mission-driven, and caring workplace