Front Office-Medical

IRONWOOD PHYSICIANS,P.C.; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Ironwood Cancer & Research Centers in Mesa, AZ, is seeking a motivated Front Office-Medical professional to manage the front desk, greet patients, and ensure a smooth check-in and check-out process. This full-time, day-shift role supports the patient flow and handles payments and scheduling with a friendly, professional demeanor.

The position is located at our Mesa Arbor office, offering a stable environment within a leading cancer care network.

Qualifications

• Experience in medical front office preferred (1–2 years).
• Electronic Medical Record experience a plus.

Responsibilities

• Greet all patients and guests and assist with check-in/out.
• Run eligibility for AHCCCS patients.
• Collect co-pays and daily costs; collect outstanding balances.
• Organize patient charts and encounters for next day; keep lobby neat.

Skills

Medical terminology

Phone etiquette

Payment collection

Tools

Microsoft Office

Job description

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Front Office-Medical

Full-time Regular Mesa, AZ, US

2 days ago Requisition ID: 8355

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview:We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments.

This is a full-time, day-shift position working a Monday - Friday schedule. This position will be located in our Mesa Arbor office.

Essential Duties and Responsibilities:

• Greet all Patients and Guests
• Check patients out at check-out
• Assist with patient check-in as needed
• Run eligibility for all scheduled AHCCCS patients
• Collect co-pays and daily costs
• Collect any outstanding balances
• Keep records of patients picking up scripts, records, etc.
• Organize patient charts and encounters for next day
• Keep patient lobby neat and organized
• Make reminder calls for appointments
• Support the Check-Out Desk
• Any other duties as assigned

Knowledge and Skills:

• Knowledge of medical terminology, phones, computers, and payment collecting skills.
• Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
• Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
• Proficiency in Microsoft Office - Word & Excel.

Education and Experience:

• 1-2 years of medical front office experience preferred.
• Electronic Medical Record experience a plus.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"