Front Office Manager, Rooms — Elevate Guest Experience

Twenty-Four-Seven-Hotels; Corona (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company contribution

PTO and Paid Sick Leave

On-the-job training and mentorship

Hotel discounts

Job summary

Twenty Four Seven Hotels in Corona, CA, is seeking a Front Office Manager – Rooms to lead the Front Office team to brand standards and owner expectations. The role focuses on managing daily operations, guest communication, and delivering exceptional service to maximize guest satisfaction and revenue opportunities.

The ideal candidate has hotel front office management experience, Marriott-brand systems familiarity (SpringHill Suites preferred), and strong initiative with excellent communication

Qualifications

• Front Office hotel management experience is a must.
• Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred.
• Must be highly motivated, self-directed, with strong initiative and desire for achievement.
• Exceptional guest service skills required.
• Must possess strong computer skills.
• Excellent communication and presentations skills required.

Responsibilities

• Management of day to day Front Office and Breakfast Operations
• Ability to maintain guest confidence through prompt and courteous communication with guests and associates
• Execute highest quality of service to guests at all times
• Complete scheduling for the department(s)
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
• Participate in property MOD Program as needed
• Train department in all duties and empowerment needed to reach top performance levels
• Support the sales efforts of the hotel and in generating revenue opportunities

Skills

Front Office

Guest Service

Communication

Initiative

Computer Skills

Presentation Skills

Tools

Marriott PMS/Systems

Job description

Twenty Four Seven Hotels in Corona, CA, is seeking a Front Office Manager – Rooms to lead the Front Office team to brand standards and owner expectations. The role focuses on managing daily operations, guest communication, and delivering exceptional service to maximize guest satisfaction and revenue opportunities.

The ideal candidate has hotel front office management experience, Marriott-brand systems familiarity (SpringHill Suites preferred), and strong initiative with excellent communication