Front Office Manager: Elevate Guest Experience & Operations

Hyatt Hotels Corporation; Kansas City (MO); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office Manager to oversee the Front Office, ensuring efficient operations in line with Hyatt's brand standards and guest expectations. You will direct the Front Desk, Front Service, Communications Centre and Business Centre while supporting the Director of Operations to deliver the brand promise.

Ideal candidates have a university degree or diploma in Hospitality or Tourism management and a minimum of two years' Front Office Manager experience, with strong

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience as Front Office Manager.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Manage the Front Office operations across Front Desk, Front Service, Communications Centre and Business Centre to ensure efficient running and guest satisfaction.
• Support the Director of Operations in delivering Hyatt's brand promise and meeting employee, guest and owner expectations.

Skills

Good problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

Hyatt Hotels Corporation seeks a Front Office Manager to oversee the Front Office, ensuring efficient operations in line with Hyatt's brand standards and guest expectations. You will direct the Front Desk, Front Service, Communications Centre and Business Centre while supporting the Director of Operations to deliver the brand promise.

Ideal candidates have a university degree or diploma in Hospitality or Tourism management and a minimum of two years' Front Office Manager experience, with strong