FRONT OFFICE MANAGER

Twenty Four Seven Hotels; Ontario (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to lead their team in delivering exceptional guest experiences. This role offers the chance to manage daily operations, train staff, and ensure high-quality service while controlling costs and achieving budget goals. Join a growing hotel management company that values strong relationships and supports the growth of its team members. With competitive perks and opportunities for advancement, this position is perfect for motivated individuals looking to make a significant impact in the hospitality industry.

Benefits

Highly competitive salary

Medical, Dental, Vision Benefits

Paid Time Off and Sick Time

Job training and advancement opportunities

Associate Referral Program

Hotel Discounts

Daily Pay option

Qualifications

• Experience in managing Front Office operations in a hotel environment.
• Strong initiative and ability to deliver exceptional guest experiences.

Responsibilities

• Manage daily Front Office and Breakfast Operations effectively.
• Train department staff for top performance and support sales efforts.

Skills

Front Office Management

Guest Service Skills

Communication Skills

Computer Skills

P&L Management

Education

Proven Front Office hotel management experience

Tools

Hilton/Hampton systems

Job description

Our Hampton Inn & Suites Ontario is seeking an experienced, knowledgeable, and independent Front Office Manager to lead the Front Office Team, surpass brand standards, and meet Owner expectations. Join us in creating inspired workplaces that enable all Associates to deliver exceptional guest experiences and maximize investor returns. This is a great opportunity to advance your career with a growing hotel management company!

This is an overtime-eligible manager position. Interested? Apply today!

Position Responsibilities:

1. Manage daily Front Office and Breakfast Operations
2. Maintain guest confidence through prompt and courteous communication
3. Deliver high-quality service to guests consistently
4. Create department schedules
5. Assist in managing P&L by controlling costs and achieving budgeted CPOR
6. Monitor labor productivity
7. Participate in the property MOD Program as needed
8. Train department staff to reach top performance levels
9. Support sales efforts and revenue generation

Education and Experience:

• Proven Front Office hotel management experience
• Experience with Hilton/Hampton systems preferred
• Highly motivated, self-directed, with strong initiative
• Exceptional guest service skills
• Strong computer skills
• Excellent communication and presentation skills

Our Perks:

• Highly competitive salary
• Medical, Dental, Vision, Ancillary Benefits, 401K
• Paid Time Off and Sick Time
• Job training and advancement opportunities
• Associate Referral Program, Hotel Discounts
• Daily Pay option

#HCareers

About Us

24seven Hotels is a premium-branded lifestyle and select-service hotel management company committed to excellence for investors, partners, associates, and guests. We value strong relationships and support the growth of our team members and the success of our owners. Our brand partners include Marriott, Hilton, Hyatt, IHG, and Choice.

For more information, visit www.247hotels.com. Follow us on Instagram: @247hotels and Facebook: @247hotels.

We are an equal opportunity employer dedicated to diversity and inclusion. We do not discriminate based on disability, veteran status, or other protected categories.

Notice to California Applicants:

We comply with the California Privacy Rights Act and inform applicants about data collection, use, and retention practices related to the application process. Personal information collected may include contact details, employment, and education information, retained for specified periods. Applicants can request data deletion or correction by contacting us at the provided address or phone number.