Front Office Manager

Park Hyatt Los Cabos at Cabo del Sol; New York (NY); On-site; USD 81,967,000 - 110,897,000; Full time

Job summary

Hyatt is seeking an Assistant Front Office Manager to oversee front office staff, cash control for agents, and guest services across Hyatt properties. The role focuses on staffing coordination, scheduling, and staff development to deliver exceptional guest experiences.

Strong communication and supervisory experience in hospitality are required. Responsibilities include training, scheduling, and ensuring high standards of service, with opportunities to contribute to guest satisfaction at multiple

Qualifications

• Oversee and coordinate front office operations.
• Demonstrate refined verbal and written communication skills.
• Minimum of one year of front office supervisory experience preferred.

Responsibilities

• Oversee front office staff and guest services.
• Manage cash control for agents and ensure accuracy.
• Coordinate staffing needs and scheduling; support training and development.

Skills

Front office supervision

Communication skills

Experience in hospitality

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

70,000.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred

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