Front Office Host

Park Hyatt Los Cabos at Cabo del Sol; Park City (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free room Nights

Medical, dental, and vision insurance

401K with company match

Free employee meal during shift

Generous paid time off

Employee stock purchase plan

Ski Pass

Excellent training and professional 개발

Job summary

Hyatt is seeking a Front Office Agent to welcome guests, handle the check-in process, and promote hotel services. You will interact with guests, manage inquiries, and ensure a seamless arrival experience.

The role requires professional communication, a courteous demeanor, and the ability to stand for long periods. Training and growth opportunities are available in a hospitality-driven environment.

Qualifications

• A strong customer-service orientation and the ability to engage guests professionally.
• Clear verbal and written communication skills for guest interactions and team coordination.
• Ability to stand, walk, and stay on your feet during long shifts.
• Proficiency with common computer systems used at the front desk and hotel operations.

Responsibilities

• Front Office Agents handle guest registration and communicate hotel services and promotions.
• Be the face of Hyatt, delivering a welcoming experience and assisting guests with inquiries and needs.
• Process forms of payment and respond to guest questions to support a smooth check-in experience.

Skills

Guest service mindset

Verbal communication

Written communication

General computer knowledge

Stand/walk ability

Physical endurance

Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk agent or you have an interest in hotel clerk jobs, we'd love to hear from you!

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*!
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Employee stock purchase plan*
• Ski Pass*
• Excellent training, professional development and more

*Applicable for FT Year Around Positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

• A true desire to exceed our guests’ expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of Front Office Host operations preferred.
• Must be proficient in general computer knowledge.
• Candidates should be detail oriented and organized.
• Flexible Schedule including Weekends, and Holidays.

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina | Cambridge , MD , US

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

Miraval Arizona Resort and Spa | Tucson , AZ , US

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

Our family is always growing. Want to be in the know?