Front Office Manager

CGS Federal (Contact Government Services); Memphis (TN); On-site; USD 89,000 - 115,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to support the legal mission of a large federal agency. In this pivotal role, you will leverage your extensive office management experience to ensure seamless operations and effective client interactions. You will coordinate high-level meetings, manage office workflows, and provide managerial support in a dynamic environment. This full-time position offers a unique opportunity to contribute to government innovation while enjoying comprehensive benefits and professional growth. If you are a motivated, resourceful individual with a passion for excellence, we invite you to apply and join our dedicated team.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Qualifications

• 4+ years of supervisory experience with client interaction.
• Proficient in MS Office and multiline phone systems.
• Experience in front desk operations and office organization.

Responsibilities

• Manage office operations and client interactions effectively.
• Coordinate senior management meetings and resolve technical issues.
• Organize workloads and manage scheduling and correspondence.

Skills

Office Management

Client Interaction

Document Management

Multiline Phone Systems

MS Office Suite

Meeting Coordination

Education

Undergraduate Degree

Law Degree or Advanced Certification

Tools

E2 Application

Zoom

MS Teams

Job description

Join to apply for the Front Office Manager role at CGS Federal (Contact Government Services).

3 weeks ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$89,301.33/yr - $114,816.00/yr

Employment Type: Full-Time, Experienced

Department: Litigation Support

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position involves demonstrating expertise in office management, providing managerial support, and interacting with clients or attorneys.

We value motivated, highly skilled, and creative individuals who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Our environment supports professional growth through various learning opportunities.

Skills and attributes for success:

• This is a high-level, high-visibility position requiring onsite presence 5 days per week.
• The candidate must be prepared to interact closely with high-level staff and complete assignments with minimal oversight.
• Professional demeanor and work ethic are essential.
• Only very experienced candidates will be considered; this is not an entry-level position.
• Schedule and coordinate senior management calls/meetings via Zoom, MS Teams, etc.
• Set up and initiate hybrid meetings.
• Coordinate with IT to resolve technical issues.
• Make and reconcile travel arrangements using the E2 application (training provided).
• Answer and direct incoming calls; coordinate site events; manage scheduling and correspondence.
• Organize workloads, processes, and physical spaces as needed.

Qualifications:

• At least four years of progressively responsible supervisory and management experience, including interaction with clients or attorneys.
• Experience in front desk operations, document management, and office organization.
• Exceptional phone etiquette and proficiency with multiline phone systems.
• Strong written communication skills; experience reviewing text for typographical and grammatical accuracy.
• Proficiency in MS Office Suite (PowerPoint, Word, Excel, Outlook).
• Experience supervising office support staff.
• Self-starter, quick learner, resourceful, and proactive.
• Undergraduate degree required; law degree or advanced certification preferred.

Our Commitment:

CGS strives to simplify and enhance government bureaucracy through innovative solutions, combining technology with skilled personnel. We value honesty, professionalism, and quality work, and offer comprehensive benefits including health, dental, vision, life insurance, 401k, flexible spending accounts, and paid time off.

CGS is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and contribute to government innovation! Explore additional opportunities on our Job Board. For more information, visit our website or contact us at [e-mail].

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitality, Food and Beverage Services, Retail