Front Office Manager

Head & Neck Surgery of Kansas City; College Station, Northern (TX, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Mon-Fri schedule (no weekends)

Benefits package

PTO

Job summary

Central Texas Sinus & Allergy in College Station, TX, is seeking a Front Office Manager to lead daily front desk operations in a busy medical practice. You will oversee scheduling, registrations, insurance verifications, and patient services while guiding a team of front desk staff.

Ideal candidates have 3–5 years in medical office settings, strong customer service, and proven leadership. This role offers a Monday–Friday schedule, competitive benefits, and PTO.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• 3–5 years medical office experience; leadership or supervisory role preferred.
• Strong customer service, communication, and organizational skills.
• Familiarity with medical terminology and insurance processes.

Responsibilities

• Oversee daily front office operations: scheduling, patient check-ins/registrations, and insurance verifications.
• Supervise and train front desk staff; manage scheduling and evaluations.
• Develop receptionist policies and ensure HIPAA, OSHA and practice protocols.
• Maintain accurate patient records and EHR data; coordinate with staff for patient care.
• Manage supplies and front desk inventory.

Skills

Customer service

Leadership

Organizational skills

Multitasking

Communication

Problem solving

Education

High school diploma or equivalent

Medical coding coursework

Medical terminology coursework

Business administration coursework

Tools

EHR systems

Microsoft Office Suite

Job description

# Front Office ManagerHot JobCentral Texas Sinus & Allergy - 2805 Earl Rudder Fwy S - College Station, TX 77845## OverviewPosition TypeFull TimeTravel PercentageInstate multi-clinic travel## Description**Join our team where Healthcare is reimagined!**We are looking for a Front Office Manager to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!**What makes us different?**While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule **(no weekends)**, an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.**Responsibilities**:* Overseeing the daily operations of the front office, including appointment scheduling, patient check-ins, patient registration, insurance verifications, and other patient services.* Supervising and training front office staff, including, training, scheduling, and conducting performance evaluations for receptionist staff.* Developing and implementing receptionist training programs, policies, and procedures to ensure optimal performance and productivity.* Ensuring compliance with HIPAA privacy and security regulations, OSHA standards, and other medical practice-related protocols.* Resolving patient complaints and addressing patient concerns promptly and effectively, while maintaining a friendly and professional demeanor.* Maintaining accurate patient records and ensuring completeness and accuracy of electronic health record (EHR) data.* Coordinating with medical staff and other departments to ensure timely and smooth patient care services.* Taking inventory, maintaining, and ordering front desk supplies and materials.**Qualifications:*** High school diploma or equivalent. Some college coursework in medical coding, medical terminology, or business administration is preferred.* At least 3-5 years of medical office experience, preferably in lead or supervisory roles.* Excellent customer service skills and ability to communicate effectively with patients, staff, and physicians.* Strong organizational and problem-solving skills with attention to detail.* Knowledge of medical terminology, medical insurance policies, and billing procedures.* Ability to operate medical office equipment and electronic health record (EHR) systems.* Proficient in Microsoft Office Suite.* Ability to work in a fast-paced environment and multitask while maintaining a positive attitude.* Strong leadership skills and ability to work collaboratively with other departments.***We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.***