Front Office Manager

Central Texas Sinus & Allergy; College Station (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO

Benefits package

Job summary

Central Texas Sinus & Allergy in College Station, TX is seeking a Front Office Manager to lead daily front desk operations, including scheduling, patient check-ins, registrations, and insurance verifications while upholding a patient‑centered, professional environment.

You will supervise front office staff, develop training programs, ensure HIPAA compliance, maintain accurate EHR data, and collaborate with clinical teams to deliver smooth patient care.

Qualifications

• High school diploma or equivalent; college coursework preferred.
• 3–5 years medical office experience, preferably in lead or supervisory role.
• Excellent customer service, communication, and leadership skills.

Responsibilities

• Oversee daily front office operations: scheduling, check-ins, registrations, and insurance verifications.
• Supervise and train front office staff; manage performance evaluations.
• Develop receptionist training programs and policies for optimal productivity.
• Ensure HIPAA privacy and OSHA compliance; maintain accurate EHR data.
• Coordinate with medical staff to ensure timely patient care; manage front desk inventory.

Skills

Customer service

Organizational skills

Problem solving

Leadership

Communication

Microsoft Office

Education

High school diploma

Some college coursework in medical coding/terminology or business administration

Tools

EHR systems

Microsoft Office Suite

Job description

# Front Office ManagerCentral Texas Sinus & Allergy - 2805 Earl Rudder Fwy S - College Station, TX 77845## OverviewPosition TypeFull TimeTravel PercentageInstate multi-clinic travel## Description**Join our team where Healthcare is reimagined!**We are looking for a Front Office Manager to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!**What makes us different?**While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule **(no weekends)**, an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.**Responsibilities**:* Overseeing the daily operations of the front office, including appointment scheduling, patient check-ins, patient registration, insurance verifications, and other patient services.* Supervising and training front office staff, including, training, scheduling, and conducting performance evaluations for receptionist staff.* Developing and implementing receptionist training programs, policies, and procedures to ensure optimal performance and productivity.* Ensuring compliance with HIPAA privacy and security regulations, OSHA standards, and other medical practice-related protocols.* Resolving patient complaints and addressing patient concerns promptly and effectively, while maintaining a friendly and professional demeanor.* Maintaining accurate patient records and ensuring completeness and accuracy of electronic health record (EHR) data.* Coordinating with medical staff and other departments to ensure timely and smooth patient care services.* Taking inventory, maintaining, and ordering front desk supplies and materials.**Qualifications:*** High school diploma or equivalent. Some college coursework in medical coding, medical terminology, or business administration is preferred.* At least 3-5 years of medical office experience, preferably in lead or supervisory roles.* Excellent customer service skills and ability to communicate effectively with patients, staff, and physicians.* Strong organizational and problem-solving skills with attention to detail.* Knowledge of medical terminology, medical insurance policies, and billing procedures.* Ability to operate medical office equipment and electronic health record (EHR) systems.* Proficient in Microsoft Office Suite.* Ability to work in a fast-paced environment and multitask while maintaining a positive attitude.* Strong leadership skills and ability to work collaboratively with other departments.***We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.***