Front Office Management Trainee

Platinum Coastal Group; San Antonio (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Platinum Coastal Group in San Antonio seeks an entry-level hospitality professional to train as a front-office leader. You will rotate through guest services, reservations, and operations while learning to coordinate teams.

You will handle guest requests, support arrivals and departures, and contribute to service standards in a fast-paced environment. Prior hospitality experience is helpful, but on-the-job training is provided to develop communication and leadership skills.

Qualifications

• Personable and dependable; able to stay composed in busy environments.
• Strong communication and attention to detail.
• Willingness to learn front-desk and guest-services procedures.

Responsibilities

• Learn front-desk and guest-services procedures firsthand
• Support daily arrivals, departures, and guest requests
• Assist with shift coordination and service standards
• Develop skills in problem solving, communication, and operational leadership

Skills

management

leadership

communication

office

customer

front office

Job description

This entry-level role develops future front-office leaders through structured training in guest service, reservations, operations, and team coordination.

• Learn front-desk and guest-services procedures firsthand
• Support daily arrivals, departures, and guest requests
• Assist with shift coordination and service standards
• Develop skills in problem solving, communication, and operational leadership

What Matters Most

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires. This is a great opportunity for individuals interested in building experience and growing within a customer-focused environment.

Skills: management,leadership,communication,office,customer,front office