Front Office Leader: Patient Experience

Elite Dental Care; Jackson (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Elite Dental Care in Jackson, TN is seeking a dynamic Patient Care Coordinator to elevate the front office experience from the first phone call through the visit. You will lead the front desk with ownership, manage scheduling, verify insurance, and ensure flawless data entry.

The ideal candidate has at least 1 year of dental office experience, a steady work history, and a warm, empathetic customer-service mindset.

Qualifications

• Dental office experience: minimum 1 year in a front-office role.
• Steady work history with long-term dedication.
• Attention to data entry, insurance verification, and patient files.
• Customer-service mindset with a warm, empathetic approach.

Responsibilities

• Lead the front office with ownership and clear service standards.
• Coordinate scheduling and improve appointment efficiency.
• Verify insurance and manage administrative tasks accurately.
• Deliver a five-star hospitality experience for patients.

Skills

Dental office experience

Customer service

Attention to detail

Dentrix

Education

High School Diploma or GED

Tools

Dentrix

Job description

Elite Dental Care in Jackson, TN is seeking a dynamic Patient Care Coordinator to elevate the front office experience from the first phone call through the visit. You will lead the front desk with ownership, manage scheduling, verify insurance, and ensure flawless data entry.

The ideal candidate has at least 1 year of dental office experience, a steady work history, and a warm, empathetic customer-service mindset.