Front Office Leader: Guest Experience & Operations

Twenty Four Seven Hotels; Palm Desert (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Twenty Four Seven Hotels is seeking a Front Office Leader for the Courtyard Palm Desert. The role oversees Front Office, F&B and Housekeeping operations in a full-time capacity in Palm Desert, CA, offering a salary range of $21.50 to $23.00 per hour.

The position emphasizes guest service excellence, staff training, and active involvement in revenue and cost controls. Qualified candidates will have prior Front Office supervisory experience, strong communication and computer skills, and a

Qualifications

• Successful Front Office hotel supervisory experience is a must.
• Must be highly motivated, self-directed, with strong initiative and desire for achievement.
• Exceptional guest service skills required.
• Must possess strong computer skills.
• Excellent communication and presentations skills required.

Responsibilities

• Manage day-to-day Front Office, F&B and Housekeeping Operations.
• Maintain guest confidence through prompt and courteous communication with guests and associates.
• Deliver the highest quality of service to guests at all times.
• Complete scheduling for the department(s).
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR.
• Participate in property MOD Program as needed.
• Train department in all duties and empowerment needed to reach top performance levels.
• Support the sales efforts of the hotel and in generating revenue opportunities.

Skills

Front Office supervision

Computer skills

Communication skills

Presentation skills

Motivated

Job description

Twenty Four Seven Hotels is seeking a Front Office Leader for the Courtyard Palm Desert. The role oversees Front Office, F&B and Housekeeping operations in a full-time capacity in Palm Desert, CA, offering a salary range of $21.50 to $23.00 per hour.

The position emphasizes guest service excellence, staff training, and active involvement in revenue and cost controls. Qualified candidates will have prior Front Office supervisory experience, strong communication and computer skills, and a