FRONT OFFICE LEADER - ROOMS

Twenty Four Seven Hotels; Palm Desert (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Twenty Four Seven Hotels is seeking a Front Office Leader for the Courtyard Palm Desert. The role oversees Front Office, F&B and Housekeeping operations in a full-time capacity in Palm Desert, CA, offering a salary range of $21.50 to $23.00 per hour.

The position emphasizes guest service excellence, staff training, and active involvement in revenue and cost controls. Qualified candidates will have prior Front Office supervisory experience, strong communication and computer skills, and a

Qualifications

• Successful Front Office hotel supervisory experience is a must.
• Must be highly motivated, self-directed, with strong initiative and desire for achievement.
• Exceptional guest service skills required.
• Must possess strong computer skills.
• Excellent communication and presentations skills required.

Responsibilities

• Manage day-to-day Front Office, F&B and Housekeeping Operations.
• Maintain guest confidence through prompt and courteous communication with guests and associates.
• Deliver the highest quality of service to guests at all times.
• Complete scheduling for the department(s).
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR.
• Participate in property MOD Program as needed.
• Train department in all duties and empowerment needed to reach top performance levels.
• Support the sales efforts of the hotel and in generating revenue opportunities.

Skills

Front Office supervision

Computer skills

Communication skills

Presentation skills

Motivated

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FRONT OFFICE LEADER - ROOMS

Full Time Palm Desert, CA, US

Salary Range: $21.50 To $23.00 Hourly

Our Courtyard by Marriott Palm Desertis currently seeking an experienced Front Office Supervisor/Leader. As a rockstar in the Front Office you will help uscraft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Responsibilities:

• Management of day to day Front Office , F&B and Housekeeping Operations
• Ability to maintain guest confidence through prompt and courteous communication with guests and associates
• Execute highest quality of service to guests at all times
• Complete scheduling for the department(s)
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
• Participate in property MOD Program as needed
• Train department in all duties and empowerment needed to reach top performance levels
• Support the sales efforts of the hotel and in generating revenue opportunities

Education and Experience:

• Successful Front Office hotel supervisory experience is a must
• Must be highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional guest service skills required
• Must possess strong computer skills
• Excellent communication and presentations skills required

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

• Medical, Dental, and Vision insurance
• Ancillary Benefits to support your well-being
• 401(k) with company contribution

Work-Life Balance

• Paid Time Off (PTO) (based on FT or PT status)
• Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
• On-the-job training and mentorship
• Clear pathways for advancement within the company
• Associate Referral Program - get rewarded for bringing in top talent
• Hotel Discounts - enjoy the exclusive rates at our properties
• Daily Pay - Access to your pay when you want it!

ABOUT US

24seven Hotels is a premium-branded lifestyle and select-service -focused hotel management company that believes better is always possible—for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whetheryourean associate, apartneror an investor/owner,we'rehere for you-day in and day out.E nsuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.

Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Notice to California applicants:

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company.

Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.