Front Office Leader: Elevate Guest Experience & Team Growth

Hotel Equities; West Hollywood (CA); On-site; USD 80,000 - 86,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k)

Reduced Room Rates

Flexible spending account

Job summary

Hotel Equities is seeking a Front Office Manager for Montrose at Beverly Hills in West Hollywood, CA. This role focuses on delivering operational excellence and genuine hospitality, ensuring exceptional guest experiences.

The ideal candidate will lead a motivated team, oversee daily operations, and actively participate in guest satisfaction efforts. The position offers a competitive salary ranging from $80,000 to $86,000, along with comprehensive benefits including health insurance and paid time off.

Qualifications

• Proven experience as a Front Office Supervisor or similar role in a full-service hotel.
• Strong leadership skills with a hands-on, service-first approach.
• Self-motivated with excellent organizational skills.

Responsibilities

• Manage and lead front desk operations to ensure excellent guest service.
• Train and motivate the Front Desk team to deliver exceptional service.
• Resolve guest concerns efficiently and professionally.

Skills

Leadership skills

Excellent communication

Problem-solving abilities

Technical proficiency in hotel systems

Education

High School diploma or equivalent

Tools

Opera Cloud

Job description

Hotel Equities is seeking a Front Office Manager for Montrose at Beverly Hills in West Hollywood, CA. This role focuses on delivering operational excellence and genuine hospitality, ensuring exceptional guest experiences.

The ideal candidate will lead a motivated team, oversee daily operations, and actively participate in guest satisfaction efforts. The position offers a competitive salary ranging from $80,000 to $86,000, along with comprehensive benefits including health insurance and paid time off.