Front Office Agent |Full-Time Winter Seasonal

Park Hyatt; Beaver Creek (CO); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Discounted room rates

Free meals in employee cafeteria

Fitness center access

Career growth training

Retail discounts

Job summary

Park Hyatt Beaver Creek Resort and Spa is seeking a Seasonal Front Office Host who welcomes guests, assists with registration and departure, and communicates hotel services to ensure a personalized stay. This guest-facing role thrives in a fast-paced luxury resort environment.

Responsibilities include processing payments, addressing guest questions, and collaborating with colleagues to deliver a seamless experience. Compensation is hourly with uncapped commission potential.

Qualifications

• A genuine desire to care for others and create memorable guest experiences.
• Strong verbal and written communication skills.
• Ability to remain composed, welcoming, and attentive in a fast-paced environment.
• Strong attention to detail and a commitment to personalized service.
• Ability to work collaboratively as part of a team.

Responsibilities

• Welcome guests and assist with check-in/check-out processes.
• Explain hotel services and promotions to guests and ensure a seamless stay.
• Process payments and handle guest questions and requests across departments.

Skills

Guest service oriented

Strong communication

Friendly demeanor

Team collaboration

Job description

Organization- Park Hyatt Beaver Creek

With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service.

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We return trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.

We care for people so they can be their best.

Seasonal Front Office Host

As a Seasonal Front Office Host, you will be one of the first and last points of contact for our guests, playing an important role in delivering the personalized, thoughtful service Park Hyatt is known for. You will welcome guests, assist with the registration and departure process, communicate hotel services and promotions, and help ensure each guest feels genuinely cared for throughout their stay.

This highly visible, guest-facing position is ideal for someone who enjoys connecting with people, anticipates guest needs, and thrives in a fast-paced luxury resort environment. Responsibilities also include processing forms of payment, responding to guest questions and requests, and partnering with colleagues across the hotel to create a seamless guest experience.

Compensation

The rate for this position is $23.00 per hour, plus uncapped commission. Actual pay will be commensurate with experience.

Why Work for Hyatt?

• Discounted and Friends & Family Room Rates
• Free meals in our employee cafeteria
• Use of the onsite fitness center
• Excellent training and career growth opportunities
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more!
• Ski Pass

Our Values:

Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A genuine desire to care for others and create memorable guest experiences.
• Strong verbal and written communication skills.
• Ability to remain composed, welcoming, and attentive in a fast-paced environment.
• Strong attention to detail and a commitment to personalized service.
• Ability to work collaboratively as part of a team.
• Ability to stand for extended periods of time.
• Flexibility to work a seasonal schedule, including weekends and holidays as business needs require.