Front Office Host - Guest Experience Champion

Hyatt Hotels Corporation; Salt Lake City (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted & Complimentary hotel roomN

Paid Float Days upon hire

Complimentary meals in colleague Cafe

Medical, Dental, Vision Insurance

401K retirement savings plan

Educational assistance

Global Hyatt opportunities

Job summary

Hyatt Regency Salt Lake City is seeking friendly Front Office Colleagues to welcome guests and manage the guest registration process with warmth and professionalism. You’ll communicate hotel services and promotions while delivering a standout guest experience in a fast-paced lobby environment.

We value teamwork, flexibility, and a genuine care for guests. Previous hotel experience is preferred, and we offer comprehensive benefits and growth opportunities within the Hyatt family.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required.
• Ability to stand for long periods of time.
• Previous hotel experience is preferred.
• Excellent customer service experience is required.
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability.

Responsibilities

• Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions.
• Contribute to a positive guest experience through casual conversation and problem resolution.
• Handle guest inquiries and payment processing with accuracy and courtesy.

Skills

Customer service

Communication

Flexible schedule

Hospitality experience

Professional demeanor

Guest interaction

Job description

Hyatt Regency Salt Lake City is seeking friendly Front Office Colleagues to welcome guests and manage the guest registration process with warmth and professionalism. You’ll communicate hotel services and promotions while delivering a standout guest experience in a fast-paced lobby environment.

We value teamwork, flexibility, and a genuine care for guests. Previous hotel experience is preferred, and we offer comprehensive benefits and growth opportunities within the Hyatt family.